FAQ

Have a question? We might already have the answer! We provide everything from short term wheelchair hire to rising armchairs, bath lifts, fully specified hospital beds, and more. Check through our questions and answers to give you an idea about what we do before calling! Question I am housebound. Can I still receive your services? Answer Yes, we can carry out home visits. We are happy to mail order a smaller item you may require, or if someone is in the area they can deliver to you. Question Where are you? Answer In the grounds of Glan Clwyd Hospital at the far end of the main car park Question Do you service or repair equipment? Answer Yes our workshop team is eager to assist you, just contact them on 01745 448288 Question Is it possible to view products in my own home? Answer Yes we can carry out no obligation home visits to try out larger products Question Do you buy or sell second hand equipment? Answer No, unfortunately we don’t have the space Question How do I access the Information Service? Answer The Information Service is available five days a week, by calling in or telephoning 01745 448288 and asking for Emm Question What sort of information is available? Answer Any advice on physical wellbeing, daily activities, social wellbeing financial advice or advice for...